Our mission, vision and core values
Background
Established in 1993, Simply Thank You have been providing successful corporate service programmes for nearly 30 years. Built from the idea to make saying ‘thank you’ with a gift a whole lot easier, they are now the supplier of choice to many of the largest corporate brands in the UK.
Robust technology, combined with a purpose built physical gifting facility of over 32,000 square feet means Simply Thank You can provide a truly end to end gifting solution, whether businesses are looking to reward and retain staff or incentivise, thank or say ‘sorry’ to their customers.
Our Mission
To develop the best technology, people, products, services and partnerships to help Simply Thank You achieve its stated goal of becoming the leading b2b gift provider.
Our Vision
Empowering businesses to seamlessly gift almost anything to employees and customers, more cost effectively and memorably than anyone else.
Our Core values
Trusted
Innovative
Friendly
Flexible
Inclusive
Sustainable
“We've been working with Simply Thank You for over 10 years to help us recognize and appreciate our customers and our people with gifts and treats. Their bespoke wrapping service is just one of the things we love about them, along with their fantastic staff, great service, integrity and flexibility.”
Caroline LynamHead of Customer Relations, Virgin Atlantic 
“We have grown our employee recognition scheme with Simply Thank You over the past seven years. The scheme is welcome by the Group and STY continue to meet the needs of our diverse business and challenging requirements, including a recent major rebrand. STY also support our various ad hoc recognition and celebration events, meeting challenging timescales.”
Shirley ChampionGroup HR, The co-op Group 
“We care what our customers think of us, we hear them and see things from their point of view. Working with Simply Thank You, means we have so many ways to inspire or delight a customer at the right time. We would recommend Simply Thank You to any business that values customer engagement and happiness.”
Three 
“Simply Thank You have been a great partner to work with, taking an initial concept several years ago and helping us build a sector leading loyalty programme. They are keen to support and develop systems as we expand our business. The system linked to our loyalty programme has helped better engage with our customer base and increase our retention rate by 10%.”
Simon MooreHead of Marketing, GSF 
“The ability to recommend suitable gifts to the portal team that are personalised to our customers has been a great benefit and has salvaged a number of customer dissatisfaction scenarios.”
Jamie CallanBrand manager, Sinclair Volkswagen Bridgend 
“We introduce a gift giving system through Simply Thank You to both wow our customers and offer an alternative apology.”
Northumbrian Water 
“Our bespoke gifting service allows Abri to give extra care & attention to customers - and turn service failures into moments of delight.”
Abri 
